Testimonials

We've helped lots of locations change their places to help make them work. Take a look at what some of our clients have to say. Feel free to speak to one of the team to find out how we can provide support for you in a specific way to suit your place.

“We engaged CMSLite to assist us with our Second term renewal ballot earlier this year. From the 5 Stages of BIDs training, to helping with our database, head office contacts, official letter templates, talking to the Council on our behalf, attending high level meetings to assist us with Council legals and baselines (a feat in itself!), to assisting with any every day enquiries; Paul and the team were fantastic. Nothing was too much trouble by email, phone or text, and their expertise and guidance not only helped us win a Yes vote for our second term, but just knowing they were there to turn to when I had a wobble (which was often!), was great! I have recommended them since, and will continue to do so. Ultimate professionals with ‘all there is to know’ knowledge about BIDs!”

Sandy Gianni, BID Manager, Acocks Green Village

“CMS initially provided Southend with support through our first BID ballot which established our first five year term. Following the successful ballot they have provided management support which has seen Southend BID produce excellent results for our businesses and are always willing and available to go the extra mile. I believe that CMS keep us ahead of the BID game with innovative BID management ideals and more importantly making sure we don’t waste any time on poor management decisions "

Dawn Jeakings, Chair, Southend BID

"Central Management Solutions Ltd has supported the BID for Ipswich for over 5 years and have, at all times, provided a first rate service, combining their town centre management expertise with innovative marketing campaigns and a proactive approach to keeping the BID fresh and relevant to our levy payers.

In addition, the relationships built with those in key positions within High Street retailers, property owners, developers and associated Central Government Departments have proved invaluable in helping Ipswich create a groundbreaking "Vision" for Suffolk's County town.

As we go into our second renewal ballot period, I have no hesitation on recommending them to you."

Terry Baxter, Chairman, Ipswich Central BID

“The CMS Lite package is proving perfect for our needs. We are a developing BID in an ambitious coastal town. Our local contacts and relationships are excellent, so engagement itself has not been a problem. The strength of CMS has been in hand-holding and guiding us through the maze of other issues. Such a comfort to have them there. A first-class service.”

Keith Ridley, BID co-ordinator, Eastbourne BID

“CMS have managed the Ilford BID since 2012 and oversaw an excellent renewal result with 92% voting in favour by number and 98% in favour by rateable value. Since this strong mandate the BID has gone from strength to strength and continues to deliver a range of projects that benefit the business community as well as bringing in significant additional income that is used to deliver more and more value.”

David Pike, Director, Ilford BID

“Given the complexity of the BID landscape, it was extremely reassuring to have the support provided by the CMSlite team during our recent renewal ballot.  Even though Brighton BID had now been through two ballots prior to the second renewal, it was clear from the outset that a national viewpoint and wider understanding of the BID arena was going to be imperative if we were to be successful.  

The mixture of local knowledge, with the added expertise from CMSLite, combined to make the whole process as painless as possible.”

Gavin Stewart, Brighton BID Manager

“Watford secured a successful vote at ballot and was supported by CMS & CMSLite in the lead up to the ballot and during the ballot process.

For the Watford Town Centre Partnership the BID process was rather like stepping into the unknown however the guidance and attendance of CMS through the initial stages was extremely helpful. We found using CMS added practical working knowledge and experience to the process – the ability to address questions and concerns by relating potential issues to experiences in other areas added depth to discussions. As an external body, CMS were able to add credibility to the process particularly useful in the training provided to local authority officers. This helped open up discussions and broaden the understanding of BIDs locally.

Using the CMS lite model provided the TCP with a reference point, guidance and clarity on certain issues. Key for us was the support available in the lead up to and during the ballot period, this was particularly useful for the TCP and Council’s Electoral Services officers, and the assistance with database compilation when working out the levy.

If any town is considering a BID, CMS provide the support which makes for a smoother journey.”

Maria Manion, Chief Executive, Watford BID

“CMS offered Bromley BID outstanding advice & support pre-ballot through the research, planning & campaign stages. As a brand new BID it was reassuring to have an experienced BID delivery team at the end of the phone whenever we had questions. As well as attending the pre-ballot working group meetings CMS provided daily support on-site in Bromley on the run up to ballot. Within their main office they have experts in marketing, finance and HR that we have also regularly turned to for support. Your Bromley (Bromley BID) made the decision to remain with CMS post-ballot and to employ them as our BID management team to work with us in the critical first term. Paul & his team at CMS all provide a friendly but highly professional approach to their customers and their expertise has been incredibly useful to us.

Frances Forrest, BID Manager, Bromley BID




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