CMS, part of Savills, successfully supports Sunderland in BID renewal

December 2018

CMS, now part of Savills, has supported Sunderland BID through its renewal BID ballot, following a successful 'yes' vote last week.

With a 51% turnout, 72.7% of businesses in Sunderland voted in favour by number, with 77.1% in favour by rateable value (RV).

The new term unlocks £3million for the city centre and enables the BID to focus on its long term strategy for the next five years to make the city centre a welcoming, safe, clean and attractive environment for businesses and visitors. Priorities include City Pride, City Promotion and City Voice.

Paul Clement, Chief Executive of CMS and director, head of place-shaping at Savills said "Having worked on the development of the Sunderland BID five years ago, it has been a pleasure for us to have been asked back to provide the technical advice on their second ballot. There is a great team in Sunderland at an important time for the City and they thoroughly deserve to serve for another five-year term."

Sharon Appleby, Head of Business Operations at Sunderland BID said "We are obviously delighted with the result of the renewal ballot. We have worked closely with CMS on the renewal and in particular with Paul Clement. His advice and guidance has been invaluable and the support from the whole CMS team has helped us to achieve a great outcome for Sunderland city centre and the businesses based there."

CMS, part of Savills, appointed to provide full BID development for Crawley

November 2018

CMS, now part of Savills, has been appointed by Crawley Town Centre Partnership to progress to full Business Improvement District (BID) development for the town centre.

Neil Cooper, Interim Chair of the Crawley Town Centre Partnership said “The BID feasibility study has shown that there is an appetite to explore the model further in Crawley town centre. I would encourage all businesses to take the opportunity to engage in the consultation that will ultimately be used to build a business plan for delivery in the future". 

CMS will commit to gaining engagement with approximately 50% of hereditaments that may be included in any ballot. One of the most common words used to describe Crawley in the research undertaken to date was 'potential'. There is a clear feeling that Crawley has vast potential to improve both its perception and trading environment.

Paul Clement, Chief Executive of CMS and director, head of place-shaping at Savills said "We are pleased to see Crawley able to progress to the next stages in BID development. The team will now be concentrating on the BID’s purpose, brand, proposition and ambition, as well as guiding the Steering Group through all of the requirements ahead of their ballot in September 2019. Having helped Manor Royal through its renewal earlier this year, we are delighted to be back in the area".

CMS, part of Savills, secures another five year term for Ilford BID

November 2018

Ilford Business Improvement District (BID) will be continuing for a third term after businesses in the town centre voted to renew the BID last Friday.

CMS, part of Savills, have provided management services to Ilford BID since October 2012. Following the successful BID ballot, CMS have been appointed to continue managing the BID for another five years.

85% of businesses in Ilford voted in favour by number, with 92% in favour by RV, representing an overall turnout of 44%.

Isaac Minto, Ilford BID chair and Metro Bank Local Director said “We are delighted that the businesses have voted to support another five years of delivery from the Ilford BID. We have delivered a range of projects over the years and will continue to work hard to deliver on the business plan which businesses have endorsed. We will seize and deliver on the vast opportunities that Ilford has before it.”

Commenting on the result, BID Manager, Ben Collins said: "The 2019-2024 BID business plan sets out both ambitious and exciting plans for its businesses. The BID is very pleased to be able to continue delivering the projects our businesses want to see for their town, as well as having the opportunity to now introduce new ones. We would like to thank London Borough of Redbridge who have played a key role in supporting the BID since its inception. Their support has been invaluable".

The successful ballot outcome for Ilford BID means that the third term BID will invest nearly £2million of levy payer investment for Ilford over the next five years.

Paul Clement, Chief Executive of CMS and director, head of place-shaping at Savills said, said: "I am grateful to the Ilford BID Board who asked CMS to remain involved throughout the next term. Ilford was the second BID to join the CMS BID management portfolio seven years ago so the team all have a close connection with the location. Ilford has attracted great investment in the past five years and the forthcoming transformation by Crossrail, the UK's largest infrastructure project, paves a very exciting future for the town's economic prosperity. We are genuinely excited to continue working with the BID to unlock the future of Ilford."

CMS, part of Savills, develops a BID for Royal Tunbridge Wells

November 2018

With the support of CMS, businesses in Royal Tunbridge Wells town centre have voted in favour for a Business Improvement District (BID).

71% of businesses voted in favour of the BID by number, with 81% in favour by rateable value, representing a 38% turnout in total.

Over £2.3 million will be invested into the BID area over the next five years through a wide range of initiatives designed to promote and elevate the town.

The BID will now explore opportunities to facilitate business-to-business events, invest in comprehensive training for businesses in the area, manage and support local events to attract and increase footfall, capitalise on local PR opportunities, and much more.

Karen Pengelly, Town Centre Manager for Royal Tunbridge Wells Together said “We are very happy to have secured such a convincing majority in our BID ballot in Royal Tunbridge Wells. The advice and support from CMS has been invaluable. We are very aware that between now and April 1st next year (when the BID becomes live), we have a lot of work to do to ensure that the BID delivers real, tangible benefits to its member businesses. The BID area and the business sectors represented are large so a lot of planning needs to be done. Securing the majority vote in favour is only the first step, now the hard work really does start!"

Paul Clement, Chief Executive of CMS and director, head of place-shaping at Savills said "We are delighted that the business community have backed plans for a BID in Royal Tunbridge Wells. Karen and the rest of the team are true ambassadors for the local business community and I am thrilled to have that been able to support them in their journey to a well-planned, and executed BID."

CMSLite helps Soho Road BID achieve 'yes' vote for a second term

October 2018

With the support of CMSLite, Soho Road BID has successfully achieved a 'yes' vote for a further five years.

65% of businesses voted in favour by number, with 55% in favour by RV.

Soho Road BID will continue to raise the profile and support businesses in the Handsworth Area, unlocking more than £1.2million of investment for the area over the next five years.

Diane Mansell, Soho Road BID Manager said “This is the Soho Road BID area's time and the BID team are delighted that we will continue to be part of it. There are so many exciting things about to happen including a number of new initiatives and projects. This includes increasing the number of ambassadors to a full 7 day a week program, creation of the Handsworth Hero’s Awards ceremony, development of the B21 Wedding Central branding and much more. This really is an exciting time for the BID area”.

Fiona Wright, COO of CMS said "We are really pleased for Soho Road. Heading into their second term, the BID has a number of interesting projects and initiatives planned for its business community over the next five years. With the support of CMSLite, we have enjoyed working and supporting Diane. We look forward to seeing these ideas become reality".

For more information on Soho Road BID, please click here to view their business plan.

CMS, part of Savills, appointed to provide management support to Stoke-on-Trent City Centre BID

October  2018

CMS, part of Savills, has been appointed to provide management services to Stoke=on-Trent City Centre BID.

The BID, which will commence on 1st November 2018, achieved a 'yes' vote over the Summer, and now looks forward to supporting a safe, welcoming and engaging city centre destination through a range of initiatives, led by the business community. 

Commenting on this appointment, Chief Executive of CMS and Director, Head of Place Shaping at Savills, Paul Clement said: "We were fortunate to be awarded the contract to help develop the BID in Stoke-On-Trent and I am delighted that our client has selected our Corporate Services team to now continue to support them with the management of their BID. The City Centre now has an additional £2million to invest in improved safety, business representation and marketing. We look forward to working with the local business community and helping them make a real difference to their place".

Jonathan Bellamy, Chairman of Stoke-on-Trent City Centre Partnership, who initiated and presented the proposal for the BID added: “As a new BID we are conscious that the transition from a successful ballot to an equally successful operating BID in the first term will be crucial. To enable us to do this as professionally as possible we see that CMS can offer us an unrivalled expertise, through the strength of their infrastructure and experience with numerous BIDs across the country. Rather than waste time and effort re-inventing an inferior wheel at this stage in our development it made obvious sense to us to employ CMS from the outset and so build this strong asset into our foundation as we focus on pushing strongly forward into our first term." 

Please click here to read the Stoke-on-Trent City Centre BID business plan. To read more about our developments, click here.

CMS, part of Savills, appointed by New Anglia LEP for place brand development

September 2018

CMS, part of Savills, has been appointed to develop a place brand, on behalf of New Anglia Local Enterprise Partnership (LEP), for Norfolk and Suffolk.

The new economic strategy for the region emphasises the need for consistent place branding and an overarching offer to attract inward investment. 

Working collaboratively with Jacob Bailey, CMS has been instructed to develop an umbrella brand for the region that brings together a unique, world-class business location offer, standing out from other areas of the UK and global economy.

Commenting on this appointment, Chris Starkie, CEO of New Anglia LEP said: "We wanted to partner with a team of dedicated professionals with a wealth of expertise in Place-shaping and access to an international network. Our aim is to capture the world-class investment and business offer of Norfolk and Suffolk in an overarching branding proposition. CMS and Jacob Bailey have an impressive portfolio of work in place branding, marketing, stakeholder engagement and strategy. We look forward on being on this journey together which will create an exciting offer that puts this area on the global investment map."

Fiona Wright, COO of CMS said: “We are grateful to the New Anglia LEP for instructing us and thank them greatly. Our first priority is to engage with as many stakeholders. This vital stage will then set the foundations for a series of creative and interesting exercises whereby we can really explore what a brand for Norfolk and Suffolk could look like. We can’t wait to get started.” 

Neil Prentice, Managing Partner at Jacob Bailey said: "We’re very proud and excited to be awarded this project in partnership with CMS. Together, our aim is to create a brand for Norfolk and Suffolk that will give the region a real competitive advantage in attracting investment to the area.”

CMS, part of Savills, appointed to develop a BID in Redditch

September 2018

CMS, part of Savills, has been appointed to develop a Business Improvement District (BID) in Redditch town centre

Located 15 miles outside of Birmingham, Redditch offers easy access to the West Midlands and historically rich areas such as Stratford upon Avon and the Cotswolds. The main focus of Redditch town centre is the Kingfisher Shopping Centre, which in recent years, has undergone considerable developments, making it the one of the largest shopping areas in the West Midlands.

Over the Summer, CMS conducted initial feasibility into the appetite for a BID. Findings have suggested so far that the area is in need of greater marketing initiatives which are currently being explored further.

Commenting on our latest appointment, Chief Executive of CMS and Director, Head of Place Shaping at Savills, Paul Clement said: "We are grateful that, following an encouraging feasibility study, the Redditch Town Centre Partnership has chosen to work with CMS on a ongoing basis to further investigate what the business community of Redditch wants, whilst seeing if a Business Improvement District could be the best vehicle to deliver it. Increasingly town centre success is about meeting consumer want not just consumer need and this knowledge will be at the centre of the research conducted.

Ian Dipple, Chair of Redditch Town Centre Partnership also said:
"We are pleased to have appointed CMS as our chosen partner for exploring a BID for Redditch. Their track-record of BID development strengthened our decision and we look forward to working with them over the forthcoming months to understand how best to enhance the offer in Redditch for locals and visitors. As we progress to the BID planning stage, we look forward to more in-depth findings being presented in October".

CMS, part of Savills, appointed to manage Our Colchester BID

August 2018

CMS, part of Savills, has been appointed to provide management services to the newly established Our Colchester BID.

Over the Summer, businesses in Colchester voted in favour of Our Colchester BID in which 85% of businesses voted ‘Yes’ by number and 85% by rateable value, representing a 36% turnout.

With the support of CMS, Our Colchester will focus closely on a number of priorities including but not limited to homelessness, anti-social behaviour, improved streetscape, and marketing and accessibility.

Commenting on the appointment Fiona Wright, COO of CMS said: "We are grateful to Our Colchester for giving us this opportunity to continue on the journey we have shared with them over the past year. Throughout the development of the BID, we built a great working relationship with the Steering Group and we are really pleased to be able to build on these foundations and work with the BID to put ideas into reality. We are looking forward to helping the BID deliver the plans and initiatives scoped out in the BID's business plan."

Peter Scopes, Centre Manager of Lion Walk, said: "As we approach the end of the Our Colchester BID establishment phase we come to the end of one journey, and the beginning of another. On the 1st October the BID will be in place delivering to the businesses, and we have asked CMS to partner with us in the management of the operational side of the business. This decision was made very easy with the excellent service, guidance and advice that we have received from them throughout the process to date. Their support has been first class, exceeding expectations, and we are very much looking forward to working with them as a key delivery partner."”

To view the full business plan for Our Colchester BID please visit  

CMS appointed to provide management support to One Maidstone BID

August 2018

CMS, part of Savills, has been appointed to provide management services to the newly established One Maidstone BID.

On 12th July, businesses in Maidstone voted in favour of a Business Improvement District. 77% of businesses voted in favour by number, followed by 84% in favour by rateable value.

One Maidstone BID will generate over £2.3 million to invest into the town centre over 5 years. Some of the projects include streetscene improvements, Christmas lights, events and promotions, signage, as well as promoting the town's uniqueness.

Andrew Simms, Chairman at One Maidstone BID commented: "One Maidstone had endeavoured to achieve the formation of a Business Improvement District on two previous occasions, unfortunately the business community declined to support us on each ballot. Eleven years have now passed from this and it was becoming progressively harder to secure funding to support the organisation.

We wanted to partner with a specialist company that could provide the expertise and guidance to achieve our goal. CMS proved to be the company that had the expertise, drive and confidence to achieve our ambition. Paul Clement personally led the campaign, his insight and depth of knowledge was impressive and his interventions with the local authorities and interaction with the One Maidstone team was superb. We are very grateful for what Paul and his team have achieved for us and now look forward to working with him and the wider CMS team to work with our BID Manager and to help manage the day to day work of One Maidstone BID."

Chief Executive of CMS and Director, Head of Place Shaping at Savills, Paul Clement added: "We have thoroughly enjoyed our working relationship with the One Maidstone Board throughout development of the BID, leading to the recent successful ballot outcome. Savills has given us an even stronger platform from which to expand our BID management portfolio and its offer, and we are, therefore, delighted that Maidstone has selected us as their chosen partner".

For more details about One Maidstone BID click here.

CMS to conduct Town Centre Economic Assessment in Middlesbrough

July 2018

CMS, part of Savills, has been instructed by Middlesbrough Council to conduct an economic assessment of Middlesbrough Town Centre, and to outline recommendations to extend the town's appeal and offer.

Nationally, town centres have been gaining widespread attention due to the rapid changes and challenges in the retail landscape. The rise of online shopping and change in consumer behaviour and trends means that it is crucial for town centres to offer an experiential solution to future town centre vitality.

CMS will conduct a quantitative and qualitative research-based 'health check' to review the current positioning of Middlesbrough and explore future opportunities.

Commenting on our latest appointment, Chief Executive of CMS and Director, Head of Place Shaping at Savills, Paul Clement said: "I am grateful to Middlesbrough Council for selecting us for this exciting town centre study. In these testing times for town and city centres, our client has been forward-looking in thinking differently about how traditional health checks should be modified. As well as baselining current status, our work is designed to be visionary and result in a local place-shaping action plan. As part of this, we will be reaching out to all stakeholders as it is important that they help us to shape the outcomes."

Middlesbrough Town Centre Manager, Michelle Mcphee, also commented: "Middlesbrough Council are pleased to be working with sector-specialist CMS. Their track record and approach stands to give Middlesbrough validation of its strategic approach to shaping its City Centre economy, as well as a valuable and authoritative insight into emerging market trends and how Middlesbrough can best position itself to thrive in a shifting landscape. This work further underlines Middlesbrough’s commitment to investing in a thriving economy at the heart of the Tees Valley." 

CMS successfully develops BIDs in five new locations

Combined levy income total of over £8million

July 2018

Over the past month, CMS, part of Savills, has successfully developed Business Improvement Districts (BIDs) in Bishop’s Stortford, Stoke-on-Trent, Maidstone, Saffron Walden and Colchester.

The successful ballots unlock a combined levy income total of over £8,420,700 over the next five years, funds which will be invested into projects and initiatives voted for by BID businesses for their town or city centre.

On 12th July, Maidstone, Stoke-on-Trent and Bishop’s Stortford achieved a resounding ‘yes’ to create a BID.

The results come at a time of particular interest from a national perspective, following the release of the Grimsey Review 2018 earlier this month. The review highlighted some of the underlying societal issues that have affected our town centres and the need for reshaping their future journey in times of enormous challenges and demands to save the ‘high street’.

One of the key findings from the Grimsey report was that all towns need to transform themselves by developing “plans that are business-like and focused on transforming the place into a complete community hub” and that the key to this is leadership. CMS has been able to successfully impart this forward-thinking approach over the past year, helping each location to create ambitious plans set out in their business plans, and paving the way for innovation and change to be achieved.

Chief Executive of CMS and Director, Head of Place Shaping at Savills, Paul Clement said: The period since the acquisition of CMS by Savills, has been our busiest ever. These latest five successful ballot results will make a real and tangible difference to the places concerned, all of which saw BIDs as their preferred mechanism to respond to the current pressures on the high street, thereby remaining as destinations in which people will want to live, work, and play. As these new BIDs now prepare to launch, I would like to thank all of our clients for selecting CMS as their chosen development partner.

CMS successfully supports Saffron Walden BID

June 2018

We are very happy to announce businesses in Saffron Walden have voted in favour of establishing a BID.

CMS have successfully supported Saffron Walden in developing a BID. 68% of businesses in Saffron Walden voted in favour by number, with 75% in favour by RV, representing an overall turnout of 47% 

Saffron Walden is a unique market town with an extensive heritage, amazing shops and businesses, an award-winning market, and great family attractions just on our doorstep. These all combine to offer great potential for the local economy.

CMS assisted Saffron Walden through the CMSLite Support Service, for more information about CMSLite, click here.

CMS successfully supports Colchester BID to develop a BID

June 2018

Businesses have voted in favour of Our Colchester BID’s business plan to revitalise and promote Colchester for the next five years after a month-long postal ballot, in which 85% of businesses voted ‘Yes’ by number and 83% by rateable value, representing a 36% turnout.

CMS, now part of Savills, have been working with the Our Colchester Steering Group over the last year to develop the BID. The BID’s business plan will now rev into gear to tackle all the issues sounded out by local businesses including homelessness, anti-social behaviour, improved streetscape, marketing and accessibility.

Commenting on the successful ballot result, Fiona Wright, COO of CMS said: "We are so pleased for Colchester. From the outset, we really wanted to ensure we understood the needs and priorities of businesses in Colchester and we're delighted to have been on this journey with the Our Colchester Steering Group in setting out the future in Colchester for the next 5 years. We have developed many BIDs, each with their own challenges. A BID for Colchester brings a tremendous amount of potential to the town centre and we are now just really glad to see this come to life in a thriving, vibrant town."

The Our Colchester BID Steering Group – which has been leading the proposed BID – will stay in place until the BID Board and BID Advisory Group are formed and fully operational, which will be by October 1st. Each sector will be represented to ensure the BID is singular and collaborative voice for one and all. Our Colchester BID will aim to be certified through British BIDs Accreditation, an award in respect of internal quality management systems within its first term.

Carl Milton, Chair of Our Colchester BID Steering Group, said: “This is a historic day for Colchester and will allow town-centre businesses to shape the town with a shared vision. The BID can now move forward in its aim to rejuvenate and revitalise Colchester over the next five years with a guaranteed £2 million investment. A thriving town is good for everyone and it will allow us to put Colchester back on the map and ensure it is a hugely-attractive final destination for new business and visitors alike.”

Peter Scopes, Centre Manager of Lion Walk, said: “Securing the backing of town-centre businesses is fantastic news and we can’t wait to get started. The BID has outlined a wide array of proposals to guarantee that Colchester remains competitive when attracting business and visitors to the town. We will now be able to speak with one voice and promote Colchester on a national platform.”

To view the full business plan for Our Colchester BID please visit  

Head of Place Shaping, Paul Clement, Chairs Public Policy Exchange Conference

June 2018

We were invited to yesterday's Public Policy Exchange Conference to chair discussions on the Future of the High street.

Over 50 people gathered for the day where a series of presentations were given from guest speakers, including Chris Fowler from Local Data Company, providing healthy debates.

Chairing the event, Paul presented his thoughts on the current situation on the high street, and future recommendations. He emphasised his views and research into why the high street is not 'dead', contrary to current negative press on the closures of House of Fraser and other big national retailers.

It was hugely encouraging to gauge various views from the audience, and we are always welcoming conversations on this topical subject. 

To talk to us more about the health of the high street, do feel free to get in touch.

CMS successfully supports Lowestoft Vision BID to continue for a second term

May 2018

CMS, now part of Savills, has supported Lowestoft Vision through its renewal BID ballot following a successful ‘yes’ vote from local businesses on Friday 25th May.

Following a 56% turnout, 77% of businesses in Lowestoft voted in favour by number, with 89% in favour by rateable value (RV).

Alongside the 300+ BIDS in the UK who deliver a number of initiatives to improve and enhance their local areas, Lowestoft Vision BID will continue to focus on a number of key themes including making the area more attractive and appealing, more influential as well as more secure.

Danny Steel, chairman of Lowestoft Vision, comments: “This is a great result for Lowestoft and in particular for the town’s retailers. With 77% of voting businesses backing a ‘yes’ outcome and nearly 90% by rateable value this is a massive vote of confidence in the town’s future. The Lowestoft Vision team can now press on and by working with our levy-payers we can deliver our ambitious initiatives to further improve the town centre for the benefit of everyone. I would also like to thank the board, the town committee and staff for their tremendous energy and hard work not only in the run-up to this successful ballot, but over the last five years as well.”

Sophie Alexander, Associate Director at CMS, adds: “It has been great working with a team that has their businesses at the heart of everything they do. The BID team and board of directors have worked tirelessly to make sure the next BID term brings businesses what they have voted for. It is also encouraging that Waveney District Council has supported Lowestoft Vision, which is an example of how well local authorities and BIDS can work together.” 

International real estate advisor Savills acquires CMS

30th April 2018

Established in 2011 by CEO, Paul Clement, all 28 staff members of CMS will join Savills with immediate effect. At Savills, Paul will assume a new role for the business as head of place shaping.

With a national coverage, we have built a strong reputation and client base across the UK providing place-shaping and place-marketing services, with the aim of transforming town and city centres to create locations where people want to live and work. We have a particular specialism in developing, renewing and managing Business Improvement District (BID) companies, which are business-led and business-funded, formed to improve commercial areas by representing local operators to support them in augmenting and defining their local area. This creates an immediate synergy with Savills property management division, particularly in terms of its retail, marketing and commercialisation services.

CMS currently provides management support to 11 BID locations and is developing new BID models in Maidstone, Colchester, Royal Tunbridge Wells, Andover and Stoke-On-Trent.

Mark Ridley, CEO of Savills UK and Europe, comments: 

“The established reputation of CMS will add a new dynamic to our already very strong property management division, which is a key service line for our business. Its reputation in place making and the development of BIDs will also expand our client offer and help to add value to their existing portfolios.”

Nick Herward, head of property management at Savills, says: 

“Having an in-depth knowledge of the areas in which our clients operate and own schemes is a vital part of our service and the integration of CMS will therefore provide a fundamental new offer to our existing business, as well as complementing the overall expertise within the management division. The importance of place making and the return investment that BIDs can bring to an area is crucial to ensuring the success of any development and this acquisition underlines our commitment to providing a first class and comprehensive client service.”

Paul Clement, CEO of CMS, adds:

“CMS now operates in numerous locations across the UK and has grown rapidly over the past seven years. There is an obvious synergy between the work of Savills and the place shaping guidance offered to clients by CMS. We are delighted with the opportunities that this acquisition by Savills will provide to enhance the service to our clients and help to widen our footprint.”


March 2018

CMS has today published a comprehensive report entitled 'Securing a Brighter Future for Business Improvement Districts (BIDs) in Birmingham,' commissioned by the City council.

The report explored Place Management opportunities for BIDs in Birmingham. In response to advice requested by Birmingham City Council, CMS conducted in-depth quantitative and qualitative research on 11 BIDs in Birmingham, identifying a number of recommendations surrounding structure, finance and standards.

Paul Clement, CEO of CMS said:

"This is a different piece of work for the industry in that it takes Birmingham, the UK's second City, as its case study, and reflects upon its long history of BIDs and their role as key drivers for its economic growth. It identifies very different types of BID within one City, particularly distinguishing between city centre and neighbourhood models. There is much that the City and its BIDs can be proud of, though we take the opportunity for some reflection as to how more can be done, particularly by the local authority, to further support, develop and improve the model in the future. We make a number of recommendations intended to assist both current and future BIDs, as well as the City Council."

The CMS team have a wealth of experience in Place Marketing and Place Visioning. To read the report, click here.


March 2018

CMS has been appointed to work closely with Royal Tunbridge Wells Together to explore the potential for a BID to be developed.

Initial feasibility will take place over the next few months to conduct an assessment of the likely BID area and levy payers, together with a high-level business survey. 

The historical spa town of Royal Tunbridge Wells is one of England's most affluent and vibrant towns and boasts a variety of independent shops. It is well-known for its picturesque, world-famous gardens and countryside attractions.  

Fiona Wright, COO of CMS commented:

"We look forward to working with the Royal Tunbridge Wells business community over the coming months, and in particular forging a real understanding of the place DNA. Royal Tunbridge Wells Together is made up of an ambitious team of people which paves the way for an exciting journey ahead as we come to assess the potential for a BID for the town."

Karen Pengelly, Town Centre Manager of Royal Tunbridge Wells Together said:

"Royal Tunbridge Wells Together is pleased to announce the commencement of a widescale consultation study with our local business community. Finding out exactly what the priorities, aims and aspirations of our local businesses are will help us shape our future activities and the support and assistance that we can provide to businesses. The time is absolutely right to discover whether a BID could meet their expectations, we know that BIDs are a proven model elsewhere, we will soon know whether this model could work in Tunbridge Wells. We are looking forward to working with CMS over the coming months."


March 2018

CMS has been appointed to provide management support to the recently established BID Leicester.

Last week, BID Leicester hosted a well-attended launch event for its BID businesses. Highlights included talks on the value ambassadors bring to an area and the ambitious plans for the BID in its first 100 days.

Over the next five years, £4.2 million worth of investment will be delivered to Leicester city centre. Together with CMS, the BID will now focus on the following areas:

  • Improving the overall visitor and resident experience
  • More effective marketing to drive footfall and sales
  • Providing businesses with a strong voice, support and engagement

BID Leicester Chair, Gary Rowntree & John Lewis Manager in Leicester commented:

"Following our great working relationship with CMS over the past year and the successful BID ballot result for Leicester in November, we are delighted to appoint CMS to provide management consultancy to our BID. Leicester is a fantastic city, one which until now was the biggest city in the UK to exist without a BID. We are therefore very pleased to be able to have the opportunity to deliver the core BID priorities as outlined in our business plan over the next five years and invest over £4.2m into our city centre for our businesses. We look forward to working with CMS to make this happen".

Paul Clement, CEO of CMS commented:

"This is a great addition to our management portfolio and I am grateful to the Leicester BID Board for the confidence they have shown in us".